COVID-19 Update 10/05/2020 @ 11:59 AM

As we all continue to navigate the COVID-19 crisis, we wanted to provide you with additional updates regarding SS4CU & CO-OP Shared Branching.

Initially, we would like to sincerely thank those credit unions who have truly embraced the spirit and heart of our movement of “People Helping People” by continuing to service guest members in their available branches and drive-thrus.

We recognize that many credit unions within the network have made alterations to their acquiring participation based on local conditions and guidelines. For those that have adjusted Shared Branch servicing options, it is a critical requirement that you immediately notify SS4CU of any changes to your credit union’s Shared Branch servicing and operations, including branch/lobby closures, amended operating hours, and drive-thru services. It is imperative that we are able to keep the Shared Branch locator updated, as this is a vital resource for the network and consumers during this time. Additionally, credit unions that suspend or limit service must clearly post signage at your locations and drive-thrus. 

When directing members to the Shared Branch locator, please note that CO-OP is updating the locator twice daily; however, we are constantly receiving new updates from credit unions which may not be reflected on the locator in real-time. Members should call branch locations to confirm service options.

If you have any questions, please reach out Team Support at This email address is being protected from spambots. You need JavaScript enabled to view it. and 1-561-869-8610, Option 2.

We're in this together

We know that the COVID-19 situation has made working conditions difficult. Please know that Shared Services for Credit Unions is your partner as we see this through together.

 FL Credit Union's Shared Branch Lobbies closed due to COVID-19