Displaying items by tag: shared services
What's New?
2020 Excellence Award Winner
Holiday 2020 Campaign - Closed
Winners
- Adrienne Wilson (Gumbo) - December 14, 2020
- Amanda McFarland (Nut Cookies) - December 16, 2020
- Alyssa Vargas (Cranberry Brie Bites) - December 18, 2020
Quick Reference Guides are now published for the ORRs Effective 9/1/2019
2020 Virtual Operations Meetings
If you missed this event, please be sure to log onto our website www.ss4cu.com view/download the material that was covered in the operations meeting (Training/Staff Learning Center/Operations Meeting).
Invoices
You now have easy access to your credit union's monthly Invoice! We know that your time is important and that searching for an email with our invoice attached can be tedious so we have created a portal on our website, called ‘Our Invoices’. Starting in January, 2018 the 1st invoice of 2018, will be stored in this portal for easy and dependable access. The 'Our Invoices' portal can be found under Participating CUs/Accounting or Management. If you need access and do not see your invoice portal, email us at This email address is being protected from spambots. You need JavaScript enabled to view it..
CU Analytic Reports (CAR)
Want to understand more about your shared branching transactions? We've completed the initial set of shared branch CU Analytic Reports so that you can understand better, the value of shared branching. Your 'Our Reports' portal can be found under Participating CUs/Management. If you need access and do not see your reports, email us at This email address is being protected from spambots. You need JavaScript enabled to view it..
We've Rearranged the Menus
We hope you'll find things a little easier to find now that they're in alphabetical order. As well, we've moved the Partnership Marketing Program description and PMP Tracking Form to under Marketing.
2017 Collateral Series
It's here, it's fresh, it's what you've been waiting for. Visit the Marketing Portal.
Location Guides
Transaction Request Forms
Shared branching made easy! Don't reinvent the wheel, we've got 2 versions one with a money order option, the other without. Would you like your brand on it, This email address is being protected from spambots. You need JavaScript enabled to view it. your black & white HR logo art file.
Check back here frequently for what's new on the web site. This page will keep you updated.
National Awareness
We know, you know, they know!
Creating an awareness at a national level takes the cooperation of the network, the credit union and the members. Together they create an awareness that cultivates a successful national shared branching network in line with the industry’s mission of ‘people helping people’ and the cooperative nature of credit unions. Regional networks across the United States work with their participating credit unions providing them marketing materials, both physical and electronic, as well as training materials and videos for their members. Each participating credit union is encouraged to promote shared branching.
Evidence of its success is based on a simple fact that members use shared branching. Shared branching transaction volume continues to grow year over year both in Florida as well as nationally. Members continue to expect their credit union to provide them convenient ways to transact. Shared branching provides the convenience of a branch nearby whether they’re near home, work, school or traveling.
People young and old still appreciate the convenience of being able to walk into a branch and work with someone in person. When participating in shared branching through Shared Services for Credit Unions the credit union becomes part of the national CO-OP shared branching network giving their members access to nearly 5,500 credit union branches for access in all 50 states, as well as Puerto Rico, Guam, United Kingdom, Netherlands, Italy and Germany. The national network logo, advertised by every credit union, creates a national stamp every participating credit union member has learned to recognize.
Click here to search for shared branching locations near you.
Finding a Branch is Easy!
Click here or Visit our website www.ss4cu.com , click on the 'Find a branch' button and use the online CO-OP Shared Branch locator.
Download the CO-OP Shared Branch Locator iPhone 
or Android 
app today and locate the shared branch nearest you.
Call 1-888-748-3266 or Text a Zip Code to 91989 to find nearby Shared Branch Locations. SB = Shared Branch SBX = Shared Branch express
Contact Us
Our Mailing Address
8895 N Military Trail, Suite 101-D
Palm Beach Gardens, FL 33410
Main number: (561) 869-8610
Mike Yatros, President/CEO
Phone: (561) 869-8611
Fax: (813) 908-3001
Email: myatros@ss4cu.com
Micaela Maragh, VP of Operations
Direct: (561) 869-8612
Fax: (561) 869-8620
Email: mmaragh@ss4cu.com
Support Team
Claudia Zurita or Carlene Donato
Phone: (561) 869-8610
Fax: (561) 775-0888
Email: shared.services@ss4cu.com
Press Releases
June 2022 - 2021 Annual Rebate and Dividend Announcement
May 2021 - 2020 Annual Rebate and Dividend Announcement
June 2020 - 2019 Annual Rebate and Dividend Announcement
March 2019 - 2018 Annual Rebate and Dividend Announcement
March 2018 - 2017 Annual Rebate and Dividend Announcement
March 2017 - 2016 Annual Rebate and Dividend Announcement
March 2016 - 2015 Annual Rebate and Dividend Announcement
January 2016 - Testimonial JetStream FCU
November 2015 - Testimonial Tallahassee FCU
June 18, 2015 - 2014 Excellence Award
May 2015 - Testimonial Alive CU
April 29, 2015 - 2014 Annual Rebate Announcement
February 2015 - Testimonial Pen Air FCU
February 5, 2015 - FCUSS New Name
June 16, 2014 - 2013 Excellence Award
April 17, 2014 - 2013 Annual Rebate Announcement
April 29, 2013 - 2012 Excellence Award
Our Logo Evolution
Florida Credit Union Shared Services, Inc. set out in 1995 to be the Florida network for the national Credit Union Service Corporation (CUSC). As with other regional shared branching networks, in the interest of the national brand identity, we developed branding using the CUSC ‘swirl’ doing business as name of, Credit Union Service Centers of Florida.
In 2013, CO-OP Financial Services, majority owner of CUSC, announced their intention to change the national ‘swirl’ to the CO-OP brand. This change was to take affect December 31, 2014 requiring all credit unions to update their window and branch signage, marketing collateral, transaction receipts, etc. Need any assistance? Feel free to Contact Us.
Florida Credit Union Shared Services, Inc. realized it was time to create our own brand. We are your Florida shared branching network providing gateway access to the national network. We ask you to welcome our new brand, Shared Services for Credit Unions.
Beginning 2015 you will see Florida Credit Union Shared Services, Inc. doing business as:
Pleased to meet you! Our mission is to provide you with vital, state of the art products and services. Shared branching will remain at the helm of our business, but we believe our new brand gives us an opportunity to expand our toolbox to better meet the needs of credit unions. We are committed to providing products and services that give you more time to focus on what’s most important to you and the industry, your members.
Helpful Q & A’s
Q: Does this mean your credit union has to make another shared branching logo change?
A: No. The CO-OP national shared branching logo will continue to be the tool credit union members use to identify shared branches nationwide.
Q: Will your credit union have to make any changes?
A: Beginning 2015:
- We hope that you enjoy our new website at www.ss4cu.com.
- Our Email addresses will change. Instead of ‘@cuscfl.com the suffix will now be ‘@ss4cu.com. The prefix does not change. See Contact Us on the website for up to date contact information.
Q: Where will you see our branding?
A: Aside from our website, you can expect to see our branding on our stationery, business cards, invoices, emails, and presentations. As premier partners of CO-OP, Shared Services for Credit Unions will always clearly display the national shared branching logo on any physical collateral, electronic banners, buttons, mobile tools and videos we provide to you for marketing shared branching to your members. Such as:
Q: When will we use our incorporated name?
A: Florida Credit Union Shared Services, Inc. is not changing, and will continue to be used for tax, stockholder and other legal purposes.
Our History
Where we started
Florida Credit Union Shared Services (FCUSS), Inc. was incorporated in 1992. The network began operations in 1995 with the goal to enhance the convenience, delivery and accessibility of financial services for credit union members through a state-wide shared services network as well as providing a gateway to the national network. In its 1st year FCUSS processed more than 40,000 transactions with 30 participating credit unions.
How much we’ve grown
The Florida Network is owned by 34 credit union shareholders governed by a 9 member Board of Directors. In its 23st year, 2015, SS4CU processed more than 10.8 million transactions with 357 branch locations and 70 participating credit unions in 120 cities within the state of Florida. This past year was another of growth despite the credit union industry challenges.
Our way of keeping up with a changing landscape
SHARED SERVICES FOR CREDIT UNIONS is FCUSS’ new dba name starting January 1st, 2015. We’ve changed our name in order to enhance our position in the industry. Our primary product will continue to be shared branching. Our top goal is to provide our participants, value products and services that help meet their member’s financial needs.
Through Shared Services for Credit Unions, a participant credit union can serve their members financial service needs where they live, work or travel. By sharing branches among participating credit unions, members can conveniently enjoy "once a member - always a member." Through national connectivity, members can complete transactions as if it were their own branch at nearly 5,500 branches for access in all 50 states, Puerto Rico, Guam, United Kingdom, Netherlands, Italy and Germany. Use this link to find a shared branch location near you.
Goal
To create a national high-tech, high-touch network connecting all credit union locations.
Mission Statement
Enable credit unions to provide member access anytime, anywhere, anyhow and to enhance shareholder value.
Vision Statement
A world where every member is welcomed and served at every credit union facility, everywhere.
About Us
began as Florida Credit Union Shared Services, Inc. in 1992. We partnered with the national network in 1995, then Credit Union Service Corporation’s (CUSC), in the DBA name of Credit Union Service Centers of Florida (CUSCFL). Like many other regional shared branching networks, we developed branding using the CUSC ‘swirl’ and Credit Union Service Centers of Florida. For more information about our branding please read ‘Our Logo Evolution’.
The Florida network has grown leaps and bounds since our 1st transaction in 1995.
Shared Services for Credit Unions, SS4CU, is a CUSO owned by 33 stockholders. We have 68 credit union and service center participants. A participant has the option of Issuing Only or total participation of Issuing and Acquiring. Issuing is when your credit union’s members utilize the shared branch network, providing a convenience of access to credit union branches nationwide, DC, Germany, Netherlands, Italy, Guam, Puerto Rico and Canada. Issuing and Acquiring is an additional step of your credit union adding branches to the shared branching network for their peer credit union’s members to utilize.
Giving back
SS4CU believes in giving back to our participants. We want our credit unions to succeed, which is why we are committed to providing an improved toolbox of excellent products & services. Year over year, as we grow, we have given back to our participating credit unions, a patronage rebate, so that they can invest in future products and services for their members. Since inception, our stockholders and participants have received a more than $8.1 million in patronage rebates and dividends. We’re here to help you grow!
There is a difference
SS4CU is the Florida credit union gateway to the national shared branch network, CO-OP Shared Branch. Shared branching is the credit union industry’s major differentiator from banks. Banks have to build or buy branches. Credit Unions have the opportunity to collaborate their branches to build the largest network of branches the banking industry has ever seen. Today the shared branching network provides credit union members around the nation with more than 5,500 physical branches, over 200 Self-Service Credit Union owned ATMs/kiosks (Shared Branch Express units) and a mobile app for anywhere shared branching.
Credit unions count on us to provide their members convenient shared branching access and the effective and accurate tools to better service their members needs.