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SS4CU Privacy Policy
Data
Your privacy is very important to us. SS4CU takes great pride in protecting our participant credit unions’ data and access to our platform. All parties SS4CU interfaces with, in delivering services to you, are under stringent requirements to do the same. We only share information for the following reasons:
- To administer products and services we provide you.
- When required by government or law enforcement
When needed for other business entities engaged with us that enable SS4CU in providing services for our participant credit unions. In each of these cases, there are strict confidentiality and non-disclosure agreements in place contractually to preserve and protect confidential information.
Website
Simply stated, our policy for web access is to collect NO personal information unless you affirmatively choose to make that information available to us. Our web server recognizes only the internet domain and IP address from which you accessed our website. This information does not result in the identification of your personal e-mail address or other personal information. It is only used to assess the volume of traffic and the type of information being accessed.
If member information is shared with us by sending us a message or filling out an electronic form with the member information, we will use the information only for the purposes you authorized. We will not disclose the information to third parties (other than those involved in solving your issue) or government agencies, unless required to do so by state or federal law.
If we are required to disclose information about transaction(s) relating to our participant credit union(s) by law, we will notify you of the disclosure. If you have other questions about our privacy policies, or have ideas about improving our policies, please feel free to Contact Us.
Last updated 1/21/2025 6:55 AM
Cold Front (January 21, 2025...)
This is your resource for up-to-date information about preparedness, Florida credit union branch conditions and emergency contact information during a storm.
For status of Florida shared branching credit unions, click here or see below: Central; North; South; West Coast; Issuer Only
You may visit the Credit Union's website to get up to date closure notice.
Hurricane Preparedness:
- Remind your members to update their contact information as well as their current ID to ensure a smooth shared branch experience.
- Click here for Shared Branch Disaster Recovery Procedures It's recommended that you print these procedures prior to the storm and review with staff.
- Hurricane Plus is an interactive guide to get your personalized hurricane survival guide with evacuation and storm surge zones. Just key in your address.
- Hurricane Seasonal Preparedness Digital Toolkit A great tool to share with your members!
Florida Network Credit Union Shared Branches Map
Credit unions in Pensacola, Jacksonville and Tallahassee are impacted by cold front weather and snow and may be closed as this weather persist.
Team Support This email address is being protected from spambots. You need JavaScript enabled to view it.
Office: (561) 869-8610
Palm Beach Gardens, FL (June 16, 2014) – Florida Credit Union Shared Services, Inc. announced PEN AIR Federal Credit Union as the winner of their Excellence Award in honor of their late CEO Nancy Dalton. The awared is based on the evaluation of three selected criteria among all its participating credit unions:
- Courtesy, professionalism, and friendliness toward guest members (Measured by Mystery Shopper Program)
- The year over year growth in shared branching
- The level of marketing and promotions of shared branching
“We are proud to have PEN AIR FCU as a partner promoting and utilizing the shared branching concept that can only be achieved with great cooperation that exists in the credit union industry” said Mike Yatros, CEO of the Florida Shared Branching Network. FCUSS is affiliated with the national shared branch network and its participants contribute over 300 branch locations that make up the over 5,000 shared branch locations nationally.
We know, you know, they know!
Creating an awareness at a national level takes the cooperation of the network, the credit union and the members. Together they create an awareness that cultivates a successful national shared branching network in line with the industry’s mission of ‘people helping people’ and the cooperative nature of credit unions. Regional networks across the United States work with their participating credit unions providing them marketing materials, both physical and electronic, as well as training materials and videos for their members. Each participating credit union is encouraged to promote shared branching.
Is shared branching working?
Evidence of its success is based on a simple fact that members use shared branching. Shared branching transaction volume continues to grow year over year both in Florida as well as nationally. Members continue to expect their credit union to provide them convenient ways to transact. Shared branching provides the convenience of a branch nearby whether they’re near home, work, school or traveling.
People young and old still appreciate the convenience of being able to walk into a branch and work with someone in person. When participating in shared branching through Shared Services for Credit Unions the credit union becomes part of the national CO-OP shared branching network giving their members access to nearly 5,500 credit union branches for access in all 50 states, as well as Puerto Rico, Guam, United Kingdom, Netherlands, Italy and Germany. The national network logo, advertised by every credit union, creates a national stamp every participating credit union member has learned to recognize.
Click here to search for shared branching locations near you.
If you're a credit union employee, tell us why you, your members or your credit union are Thankful for Shared Branching 
by end of day Wednesday, November 25 and you'll be entered into a random drawing on Thanksgiving Day, November 26, 2015. SS4CU wants to show you that we're Thankful by presenting 3 randomly drawn winners who do at least one (1) of the following:
- Like us, tell us why you're thankful and your CU name on our Facebook page or
- Follow us, tweet why you're thankful @SS4CU and your CU name on our Twitter page or Learn more about Shared Branching
- This email address is being protected from spambots. You need JavaScript enabled to view it. telling us why you're thankful and your credit union name
1st drawn winner - a $100 gift card*
2nd & 3rd drawn winner - a $50 gift card*
*Shared Services for Credit Unions (SS4CU) is giving away one (1) $100 American Express gift card to one (1) winner and two (2) $50 American Express gift cards, one to each, to two (2) winners randomly selected from all qualified credit union employees who share with us why you're thankful for shared branching by the end of day Wednesday, November 25, 2015. There is no purchase required. The winners will be randomly selected on Thursday, November 26 and notified by Monday, November 30, 2015. The winner has 15 days to respond to the notification or forfeits prize. Must be at least 18 years old and a credit union employee to be eligible for the drawing. SS4CU employees and past winners are not elegible. Offer subject to change without notice.
Click here or Visit our website www.ss4cu.com , click on the 'Find a branch' button and use the online CO-OP Shared Branch locator.
Download the CO-OP Shared Branch Locator iPhone 
or Android 
app today and locate the shared branch nearest you.
Call 1-888-748-3266 or Text a Zip Code to 91989 to find nearby Shared Branch Locations. SB = Shared Branch SBX = Shared Branch express
Shared Services for Credit Unions looks forward to seeing YOU at the LSCU Southeast Credit Union Conference & Expo being held June 17th - 19th at the JW Marriot Orlando Grand Lakes Hotel.
Exhibit Hall Schedule:
Wednesday, June 17th
CEO Invitation Only 4:30pm - 5:30pm
Grand Opening 5:30pm - 7pm
Thursday, June 18th
Morning 9:45am - 11:15am
Evening 4:15pm - 6:15pm
Convenience
Banking should be as convenient as your member needs it. At the right time, in the right place, the right way. Sometimes that means by mobile or phone anywhere, or by computer at home, work or travel, but sometimes it means the convenience of walking into a branch and conducting business in person. That's the convenience that shared branching provides the credit union industry.
While Wells Fargo provides its customers with over 6,300 branches, Chase over 5,900 branches and Bank of America over 5,300 branches, being part of the shared branching network provides each participating credit unions members with over 5,400 credit union shared branches to walk into.
Shared branching takes the credit union philosophy of 'people helping people' to the next level of 'credit unions helping credit unions'. Credit unions have been around since 1938. Is there a credit union today who can, alone, match the big banks? No, but that's where 'credit unions helping credit unions' comes in. Just picture all 5,200 credit unions sharing their over 21,000 branches.
Your members want a branch where they live, work and travel. They continue to tell us that by the nearly 165 million transactions conducted across shared branch rails in 2014. Today, we are proud to say that there are 1,845 credit unions sharing 5,404 branches. New mobile tools and transaction technology have brought shared branching into the 21st century and can be conducted by mobile as well as at an ATM, ITM or kiosk. What's not to love about shared branching? It's convenience at its best. Are your members leaving you because you're not convenient? Shared branching is your solution! Contact us today to find out how your credit union can participate in 'credit unions helping credit unions'.
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Our Mailing Address
8895 N Military Trail, Suite 101-D
Palm Beach Gardens, FL 33410
Main number: (561) 869-8610
Mike Yatros, President/CEO
Phone: (561) 869-8611
Fax: (813) 908-3001
Email: myatros@ss4cu.com
Micaela Maragh, VP of Operations
Direct: (561) 869-8612
Fax: (561) 869-8620
Email: mmaragh@ss4cu.com
Support Team
Claudia Zurita or Carlene Donato
Phone: (561) 869-8610
Fax: (561) 775-0888
Email: shared.services@ss4cu.com