Florida - Shared Branch CTR Transmittal Sheet

Florida – Solicitation Complaint Form

Florida - Request for Records

Florida - Branch Change Request Form

CO-OP - Data Navigator Platform Adjustment Registration Form

CO-OP - Guest Member Research Authorization Form

CO-OP - Guest Member Research Completion Form And Fee Charge Advice

CO-OP - Shared Branch Adjustment Request

CO-OP - Fraud Form 

Billing Information Sheet

Change of Address & Phone Number Form

Campaign Details

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Add link for the CO-OP Shared Branch Locator of:  https://co-opcreditunions.org/locator/?ref=co-opsharedbranch.org&sc=1

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Why have them  drive when they could 

Convenience

Sprig by CO-OP is a non-branded*, low cost, turnkey mobile shared branching app that provides your member with virtual access to their accounts at participating credit unions.  If getting to a shared branch is not convenient, they can simply open the app and complete their transaction anywhere, anytime with any Sprig participating shared branching credit union.  Watch this VIDEO.

Is your credit union eligible for Sprig? 

All shared branching credit unions on the CO-OP Shared Branching network are eligible to participate.  There are no up-front costs for the software or static monthly costs.  Only per transaction fees.  Currently, there are more than 1,200 credit unions participating.  Implementation lead-time is as short as two weeks for a credit union currently participating in shared branching.  

What does Sprig provide for your members?

Sprig is designed to be complimentary to your current online banking by providing your members with a secure mobile banking solution that's easy-to-use.  They will enjoy:

• real-time:
  • credit union account aggregation
  • viewing of balances and transaction history 
  • Person-to-Person (P2P) payments between participating credit unions
  • P2P payments to Anyone
  • transfers between their accounts at your credit union as well as to and from their accounts at other participating credit unions
  • Remote Deposit Capture (RDC)
• 24 x 7 email, telephone and in-app support through CO-OP Shared Branching

*At this time Sprig is generic.  A white-label solution will be available in the future that will allow credit unions to custom brand.

What's in it for my credit union?

Sprig is an affordable way to provide your members with a convenient way to access their accounts with you as well as with other credit unions, especially if you don't currently offer a mobile banking,  P2P or an RDC solution today.  There are no upfront costs, static monthly costs or user fees.  Only per transaction fees.  Support is not an added burden on your staff.  CO-OP managed the security risks so you don't have to with 256-bit SSL encryption and data security that meets or exceeds FFIEC guidelines and SAS70 certified data centers.  See the Marketing menu on our website for free marketing collateral.

How do we get started?

 All you need to do is contact This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know you're interested.   We're here to help you find the right fit for your members.

 Download the app now

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We know, you know, they know!

Creating an awareness at a national level takes the cooperation of the network, the credit union and the members.  Together they create an awareness that cultivates a successful national shared branching network in line with the industry’s mission of ‘people helping people’ and the cooperative nature of credit unions.   Regional networks across the United States work with their participating credit unions providing them marketing materials, both physical and electronic, as well as training materials and videos for their members.  Each participating credit union is encouraged to promote shared branching.

Is shared branching working?

Evidence of its success is based on a simple fact that members use shared branching.  Shared branching transaction volume continues to grow year over year both in Florida as well as nationally.  Members continue to expect their credit union to provide them convenient ways to transact.  Shared branching provides the convenience of a branch nearby whether they’re near home, work, school or traveling.

People young and old still appreciate the convenience of being able to walk into a branch and work with someone in person.  When participating in shared branching through Shared Services for Credit Unions the credit union becomes part of the national CO-OP shared branching network giving their members access to nearly 5,500 credit union branches for access in all 50 states, as well as Puerto Rico, Guam, United Kingdom, Netherlands, Italy and Germany.  The national network logo, advertised by every credit union, creates a national stamp every participating credit union member has learned to recognize.

Click here to search for shared branching locations near you.

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