SS4CU is the Florida credit union gateway to the national shared branch network, CO-OP Shared Branch. Credit unions count on us to provide their members convenient shared branching access and the effective and accurate tools to better service their members needs.

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SS4CU Privacy Policy

Data

Your privacy is very important to us.  SS4CU takes great pride in protecting our participant credit unions’ data and access to our platform.  All parties SS4CU interfaces with, in delivering services to you, are under stringent requirements to do the same. We only share information for the following reasons:

• To administer products and services we provide you.
• When required by government or law enforcement

When needed for other business entities engaged with us that enable SS4CU in providing services for our participant credit unions.  In each of these cases, there are strict confidentiality and non-disclosure agreements in place contractually to preserve and protect confidential information.

Website

Simply stated, our policy for web access is to collect NO personal information unless you affirmatively choose to make that information available to us.  Our web server recognizes only the internet domain and IP address from which you accessed our website. This information does not result in the identification of your personal e-mail address or other personal information. It is only used to assess the volume of traffic and the type of information being accessed.

If member information is shared with us by sending us a message or filling out an electronic form with the member information, we will use the information only for the purposes you authorized. We will not disclose the information to third parties (other than those involved in solving your issue) or government agencies, unless required to do so by state or federal law.

If we are required to disclose information about transaction(s) relating to our participant credit union(s) by law, we will notify you of the disclosure.  If you have other questions about our privacy policies, or have ideas about improving our policies, please feel free to Contact Us.

Click Here For Hurricane/ Storm Updates

Last updated 1/21/2025 6:55 AM

Cold Front (January 21, 2025...)

This is your resource for up-to-date information about preparedness, Florida credit union branch conditions and emergency contact information during a storm. 

For status of Florida shared branching credit unions, click here or see below:  Central; North; South; West Coast; Issuer Only

You may visit the Credit Union's website to get up to date closure notice.

Hurricane Preparedness:

• Remind your members to update their contact information as well as their current ID to ensure a smooth shared branch experience.
• Click here for Shared Branch Disaster Recovery Procedures It's recommended that you print these procedures prior to the storm and review with staff. 
  
• Hurricane Plus is an interactive guide to get your personalized hurricane survival guide with evacuation and storm surge zones.  Just key in your address.
• Hurricane Seasonal Preparedness Digital Toolkit  A great tool to share with your members!

Local Credit Union Status

Florida Network Credit Union Shared Branches Map

North Florida

Credit unions in Pensacola, Jacksonville and Tallahassee are impacted by cold front weather and snow and may be closed as this weather persist.

South Florida

East Florida

West Coast

Central Florida

Issuer Only Credit Unions

Contact Us:

Team Support This email address is being protected from spambots. You need JavaScript enabled to view it.

Office: (561) 869-8610

Our job is to make marketing shared branching easier!

Which is why we're created the Marketing Toolbox.  You'll find a big assortment of ready-to-print and ready-to-use physical and electronic collateral.

Don't see what you're looking for, give us a call!

FiServ

Single Point Correction System Adjustment Presentation  (updated 4/13/2023)

Next Generation Network AdjustmNGN Adjustment Presentationent Presentation  (updated 4/13/2023)

 Response Codes

 State Codes

 Transaction Type Codes

 FiServ Tran Codes & Descriptions

Fiserv Client Reports

CO-OP

Adjustment Presentation on Co-op Data Navigator

CO-OP Shared Branch Reports Definitions

CSB Adjustments - ON DEMAND WEBINAR

CUSW Reports - ON DEMAND WEBINAR

CIMple Teller User Manual - ON DEMAND WEBINAR